Christopher Koch

Tremendous opportunity exists today for CIOs to use IT as the glue for a new, more distributed innovation process.

Procter & Gamble is famous for being innovative, but the hard truth is that it had better be.

"The business doesn't care about 99.9 per cent uptime unless you're talking about the uptime of a business process or an end-to-end capability," says Peter Weill, director of the Center for Information Systems Research and senior research scientist at the MIT Sloan School of Management.

Enterprise architecture is not just about mapping and standardizing hardware and software anymore. Now it's about services, events and-get this-good old ROI.

While experts disagree widely about the degree of extra risk involved in offshore outsourcing, companies such as CNA, an insurance giant that entrusts TCS with its sensitive financial and health-care information, are not taking chances with security when they send IT and business process work overseas.

While experts disagree wildly about the degree of extra risk involved in offshore outsourcing, companies are not taking chances with security when they send IT and business process work overseas.

Bill Godfrey, CIO of Dow Jones, remembers how his first enterprise architect rode into town in 1999

Jorg Janke did not set out to write open-source ERP software. But like many small startup application vendors, he found the traditional path to success blocked by sales and marketing costs.