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Enghouse freshens Quality Management Suite
08 May 2013
Enghouse freshens Quality Management Suite
A new name and new functionality highlights the latest version of the Windows-based call and desktop recording application
Landmark Web anniversary passes quietly
06 May 2013
Landmark Web anniversary passes quietly
Twenty years ago a European agency that had proposed the World Wide Web said the standards could be used for free. Today, a columnist asks, why is the W3C considering standards that could limit access
Canadian cloud provider offers cross-border service
16 Apr 2013
Canadian cloud provider offers cross-border service
CentriLogic now has IaaS services here and U.S. so enterprise data stays where it is to comply with regulatory requirements
Avaya, Brocade release promised products
09 Apr 2013
Avaya, Brocade release promised products
Turnkey rack with Avaya's unified communications platform is now out, while Brocade is about to deliver ability to flatten campus networks
Shaw to buy Calgary service provider
08 Apr 2013
Shaw to buy Calgary service provider
The $225 million purchase of Enmax Envision gives the cableco more fibre optic to offer businesses in Calgary
SMS, voice integration with App Engine simplified
03 Apr 2013
SMS, voice integration with App Engine simplified
Google teams up with Twilio in creating new Python and Java libraries to help developers integrate SMS and voice with App Engine faster
‘Mobile first’ no longer enough for CIOs: Deloitte
02 Apr 2013
‘Mobile first’ no longer enough for CIOs: Deloitte
Organizations should avoid getting stuck in "mobile first" mode and focus on reinvention based on a "mobile only" frame of mind, according to analysts
Apple snaps up mapping app startup WiFiSLAM
25 Mar 2013
Apple snaps up mapping app startup WiFiSLAM
WiFiSLAM's indoor mobile navigation technology could help Apple get over its mobile mapping problems
Ad firms urge Firefox to rethink cookie ban
25 Mar 2013
Ad firms urge Firefox to rethink cookie ban
Online advertisers voice opposition to Mozilla's do-not-track plan for soon-to-be-released, Firefox 22
WebRTC cuts cost, boosts service: Experts
22 Mar 2013
WebRTC cuts cost, boosts service: Experts
WebRTC has the most potential in call centre environments where it can transform voice and video from mere applications to critical features
Tech group challenges Google’s gTLD applications
20 Mar 2013
Tech group challenges Google’s gTLD applications
Google wants control over generic top level domain names such as .search, .map, .eat, .new, .fly and others
HP to fortify Lync through branch routers
20 Mar 2013
HP to fortify Lync through branch routers
By putting Microsoft branch survivable software on a module for multiservice routers, HP says it has created a complete business continuity solution
Ottawa’s Magor to move videoconferencing to cloud
20 Mar 2013
Ottawa’s Magor to move videoconferencing to cloud
After several years of selling appliances, the company is about to launch a software-as-a-service videoconferencing platform called Aerus
Google boosts DNS safety
20 Mar 2013
Google boosts DNS safety
New security measure fully supports DNSSEC validation to prevent users from being redirected to malicious Web sites
Company says its interactive codes can save print
18 Mar 2013
Company says its interactive codes can save print
WITH VIDEO INTERVIEW: Layar believes its augmented reality codes, being used by a variety of Canadian publications, will revive print. Read why one analyst has doubts
'Internet of everything' is coming: Cisco
13 Mar 2013
'Internet of everything' is coming: Cisco
CISCO EDITORS CONFERENCE There's a $14-trillion opportunity for business as 50 billion devices, sensors, actuators and more converge on IP, says the company
Avaya extends SBC protection
13 Mar 2013
Avaya extends SBC protection
VPN-less secure communications now offered to two Apple devices running Avaya applications through upgrade of company's session border controller
The limits to telehealth
12 Mar 2013
The limits to telehealth
A British study has firmly concluded that there's not much evidence to support one of telehealth's touted benefits
HP adds two new units to digital signage offerings
08 Mar 2013
HP adds two new units to digital signage offerings
HP’s new low-cost MP4 and MP6 players lets organizations share timely information, tell their story and provided engaging client experience
ShoreTel beefs up clients for mobile devices
06 Mar 2013
ShoreTel beefs up clients for mobile devices
Mobility 6 is now tailored for iPads and offers the ability to run voice and multiple instances of IM. A new conferencing app adds collaboration capabilities
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