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Get ready for Windows 8 support headaches
27 Feb 2012
Get ready for Windows 8 support headaches
Industry analysts doubt many organizations will upgrade to Win8. But they worry it will come in the back door with staff-owned tablets
Mitel, VMware offer desktop contact centre solution
13 Feb 2012
Mitel, VMware offer desktop contact centre solution
Partners enable Mitel softphone to run on virtualized Contact Centre and Unified Communications solutions. Read why it's an advantage
HP analytics tech powers Rogers' wireless profiling
25 Jan 2012
HP analytics tech powers Rogers' wireless profiling
With the shift from analogue to digital networks, profiling wireless usage becomes more critical. Plus, how a lack of legacy is an advantage for new carriers
NASA CTO says help desks will soon be thing of past
12 Oct 2011
NASA CTO says help desks will soon be thing of past
The space program's Jet Propulsion Laboratory now has data spread among 10 public/private cloud infrastructures
Lenovo promises the right view for the right device
15 Apr 2011
Lenovo promises the right view for the right device
Lenovo Secure Cloud Access customizes applications for viewing on different mobile devices. How it helps take a load off IT departments
CA Technologies offers service catalog for enterprises
15 Apr 2011
CA Technologies offers service catalog for enterprises
The catalog will put enterprises and IT staff on the same page, analyst says. How IT can become a broker of cloud services
Red Hat moves into desktop virtualization
30 Mar 2010
Red Hat moves into desktop virtualization
The company said its beta release of Red Hat Enterprise Virtualization includes virtual desktop support. Find out all the details about the updated release
Novell’s Zenworks powers admin staff at Olympic HQ
16 Feb 2010
Novell’s Zenworks powers admin staff at Olympic HQ
The Vancouver convention centre, which is currently hosting thousands of Olympic reporters from around the world, is using Novell’s Zenworks Configuration Management on its administration network. Find out what that means for the centre’s IT manager
‘Intelligence platform’ Zoogma searches, analyzes
11 Dec 2009
‘Intelligence platform’ Zoogma searches, analyzes
Users can build their own interfaces on this search and analysis platform. Some sample customer interfaces
Microsoft confirms hundreds of Windows 7 snafus
23 Oct 2009
Microsoft confirms hundreds of Windows 7 snafus
Microsoft continues to investigate reports around users having trouble with their Windows 7 upgrade, but Redmond has no solution to offer just yet
BIND 9 security hole said to be worse than Kaminsky attacks
30 Jul 2009
BIND 9 security hole said to be worse than Kaminsky attacks
Companies managing their own Domain Name System servers using BIND should update their software immediately, industry experts warn.
How come China gets MS Office for only $29?
21 Jul 2009
How come China gets MS Office for only $29?
This looks like a case of where crime pays big dividends. And, no, I am not suggesting for readers to pirate copies of Office in order to send Redmond a pricing message
New Trojan puts sneaky twist on click fraud
01 Jul 2009
New Trojan puts sneaky twist on click fraud
The malware invisibly funnels search queries through its own site, cheating Google out of money
Symantec releases worldwide disaster recovery statistics
29 Jun 2009
Symantec releases worldwide disaster recovery statistics
More executives are involved in DR plans, virtualization still poses big challenges, and testing has a significant effect on customers and revenue, the survey says
Inside the Halo room
18 Jun 2009
Inside the Halo room
A cheaper version of HP's Halo telepresence technology in the works, according to HP researchers in a briefing from Palo Alto, Calif. to the HP Halo room in Mississauga, Ont. WITH VIDEO
The trouble with trouble-shooting
11 Jun 2009
The trouble with trouble-shooting
Network managers are still struggling to find problems before users do. New tools make it easy to gather performance data, but are we doomed to suffer what one vendor calls 'death by metrics?'
Vancouver becomes role model for open source in government
07 Jun 2009
Vancouver becomes role model for open source in government
Open source activists are praising the Open Data, Open Standards and Open Source motion passed by the City of Vancouver last month. City Councillor Andrea Reimer provides an update on what to expect next.
Apple patches 10 QuickTime bugs
01 Jun 2009
Apple patches 10 QuickTime bugs
Monday's update was Apple's second this year for QuickTime, which has been patched a total of 17 times in 2009
Execs value e-mail over all other data
31 May 2009
Execs value e-mail over all other data
With so much valuable and confidential information in our inboxes, it's no wonder 81 per cent would recover that data first. There's a strong legal argument for better backup, too
RIM overhauls BlackBerry support program
31 May 2009
RIM overhauls BlackBerry support program
The Canadian handset maker has overhauled its technical support program to better help small and mid-sized companies whose staffers increasingly use its devices
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