Syndesis delves into mobile market

Traditionally a wireline communications software provider, Toronto-based Syndesis announced Tuesday it has set its sights on a no-strings-attached approach and has begun to offer its services for mobile operators.

The company’s portfolio consists of two flagship offerings: its NetProvision tool, service provisioning software, and its NetDiscover tool, a service and asset discovery offering. As of Tuesday, the Syndesis NetDiscover took on additional functions as well as a new name: NetDiscoverMobile, the company’s first offering in the wireless space. The new offering does not replace the company’s traditional NetDiscover offering, but is designed to accommodate the needs of mobile operators.

According to Syndesis, NetDiscoverMobile brings mobile operators the network discovery capabilities that are critical for operations support systems (OSS) data reconciliation. The tool’s features include automated end-to-end service discovery; multi-vendor and multi-technology support; dynamic upload of addressable inventory; as well as detailed, customizable reconciliation and discrepancy reports.

NetDiscoverMobile gives wireless operators an accurate picture of the network to enable providers to identify exactly which customers may be affected in the event of a network failure, the company said.

Bandwidth usage is also accounted for with the software. According to Simon Dallyn, assistant vice-president of mobile for Syndesis in London, the tool automatically discovers all network assets and brings them together into usage.

“If someone tries to provision a service that has not gone through, then the other elements of that service across the network are going to be reserving bandwidth and that is going to be wasted if the service isn’t complete end to end,” Dallyn told IT World Canada. “Mobile operators are going to have to start putting ATM services right across the network. It will be across different vendor equipment from the edge to the core. The issue is how do you get the data about where those services run from…? The maintenance of those services is critical to managing the network efficiently.”

Dallyn explained that Syndesis’ decision to extend its offerings into the mobile market is strategic. He said the company is following the technology, and Syndesis now has an opportune chance to apply its wireline expertise to wireless operators.

“Most of the mobile operators are starting to roll out data networks of one sort or another,” Dallyn said. “[These networks] are actually comprised of the same equipment that the wireline guys have been managing for years. All the technologies we are already experts in managing are now being installed by mobile operators. As that technology moves, we are moving with it.”

The Syndesis NetDiscoverMobile is available now, and the company has plans in the works to release its NetProvisionMobile offering sometime this year. For more information, visit the company online at