Shark tank

Snared by his own trap

This company’s Internet use policy is pretty weak but it’s better than nothing. Then one user is found with more than 1GB of pornography on the network. “But the policy only said you couldn’t send or receive porn, not that you couldn’t have it,” reports a pilot fish on the scene. “The user was disciplined but kept his job. In the wake of this fiasco, a high-ranking vice-president decided to spearhead the push for a new comprehensive policy with teeth. Fast-forward about two years: guess who was the first person caught and fired? The vice-president himself — and was he angry about it!”

Not the brightest

User on sick leave wants to read his e-mail but can’t remember the password that was sent to him long before. Can you help? he asks his IT pilot fish friend. “I phoned the help desk and they said they could only reveal the new password to the user,” says fish. “But the help-desker came up with a solution: they would send the password to a Hotmail address that I specified.”

Cry for help

A lab tech complains his workstation has started making an unbearably loud whine, so support pilot fish investigates. “We discovered a piece of duct tape covering the SCSI controller card’s speaker,” fish says. “It apparently had been on there for a while and finally loosened up enough to let the sound out. Turns out it was an alarm for the RAID degrading because of a failing hard drive. The lab tech says the PC has always had a little whine for as long as he’s been here — about one and a half years.”

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