Quick Hits – September 3, 2004

Settle differences over the ‘Net

Telemediation services are all the new rage for parties who hate each other’s guts or are in danger of pummeling one other when they find themselves in the same room during a dispute resolution. Dublin, N.H.-based Lenski Mediation recently said it would offer teleconferenced dispute resolution services though DisputeFree, a provider of Web-enhanced teleconferencing for dispute resolution. One or both parties first call for an initial consultation. If the mediator believes he or she can help and if both parties agree to attempt to resolve their differences, a secure teleconference is set up and the resolution process begins. Using the Web, the parties can upload PowerPoint presentations and share files and URLs. They can also send private text messages or type their questions and answers if they don’t want to participate in the teleconference verbally.

Thy cup overfloweth no more

Now you can learn how not to overpour the booze without even leaving the confines of your basement. Restaurant Workshop Inc. (RW) recently said that it will now offer online responsible alcohol server training through RW Virtual University (RWVU). According to RW, this is a “comprehensive anytime, anywhere Web-based training solution that integrates online multimedia based training, e-testing, compliance management and certificate distribution for serving alcohol responsibly.” RW said it hopes to build upon current best practices in workplace safety training. It also said it will track credentials and “simplify the challenges of certifying food and beverage employees.”

Get your Wi-Fi robotic assistant

ActivMedia Robotics recently launched the PatrolBot facility operations robot, which the company claims is able to integrate with central heating and cooling systems, security systems, air quality controls, Wi-Fi networks, lighting and power systems to provide building services and emergency backup. A PatrolBot scans its work areas, automatically performs tasks such as mapping temperatures to enhance central heating and cooling efficiency, measures Wi-Fi signal strength to improve coverage, enables security guards to remotely investigate several problems simultaneously and carries light, emergency supplies or other equipment into an unsafe or dark building. PatrolBot can also greet guests, guide them to their destinations or lead building tours.

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