New CRM system boosts sales and confidence at HealthSource Plus


Deploying a single customer relationship management (CRM) system has enabled a Canadian health benefits provider to enhance client services, more than triple its sales, and streamline operations.

The new system replaces an assortment of disparate databases and processes that HealthSource – a provider of employee health and pension packages – was using. Headquartered in Toronto, HealthSource Plus also has offices in Montr

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