National Bank pursues e-commerce commitment

When The National Bank of Canada launched ClicCommerce, the first Canadian B2B online marketplace last October, it was under much fanfare. At the time, the Montreal-based National Bank said that the one-stop-shopping online outlet was part of the financial institution’s plan to “evolve faster than its clients were.” The bank was right – despite a 65 per cent penetration rate, over 150,000 clients and the expectation of 30,000 participating companies, the e-procurement portal has only been widely used by about 1600 clients.