Candle Web Site Tool

Candle Corp. is planning a late-July release of an updated version of its Web site monitoring tool, designed to more finely track site performance and resolve some compatibility problems plaguing the earlier version, according to the company. Candle’s EBA Service Monitor, released last year, places a 10KB Java applet on a user’s PC to measure such things as how long it takes Web pages to appear in the user’s Web browser or how long it takes transactions to be completed. Release 1.1 of the monitor will include two new features, according said the company. The first new feature, called Browser Instance ID, identifies each session in which a customer logs on to a Web site with a unique name. This allows site managers to do a total analysis of the paths specific users took through the site but without identifying the user, the company said. The second feature is a new way to tag the Web pages whose performance will be tracked on users’ PCs. Currently, the monitor tags every Web page as it is transmitted from the Web server, but it misses some Web pages due to idiosyncrasies in how different Web sites create the pages, Candle said. The new version will include “selective instrumentation,” which will allow a customer to specify which pages they want monitored. It will also allow customers to tag static HTML or the templates used to build HTML pages, as wellas dynamic HTML, which is customized for each user. Pricing for Release 1.1 will start at US$2,000 for a starter pack that allows users to track up to 10 Web addresses. Candle Corp. of El Segundo, Calif., can be found at

Prices listed are in US currency.