Canadian firm wraps up savings with bundled services offering

With the IT industry continuing to crawl its way out of a flat market, companies and vendors alike are looking for ways to save a few bucks. An announcement made last month by one Canadian IT firm may help beat the IT blues, according to one industry observer.

Toronto-based NexInnovations Inc., a provider of technology consulting, infrastructure and deployment support, said it is now offering a Services Plus value-added offering of pre-bundled IT support services that would help businesses in the process of choosing programs to fit into their PC, server and networking budgets.

The offering is intended to help outfits manage the lifecycle costs of their PC investments and is offered as a Platinum, Gold or Silver IT program with per-seat pricing.

The company offers a suite of solutions covering full lifecycles which range from warranty services with defined resolution and response times for servers, desktops, laptops and laser printers to asset retirement and environmental disposal services.

By packaging these services, the company says it can help save its customers up to 25 per cent, compared to purchasing equivalent services separately for more predictive budgeting of IT assets.

NexInnovations is considered the largest value added reseller (VAR) in Canada, re-selling both hardware and software. While it is not offering any new services, the company is melding the offerings it already provides.

“It’s basically providing maintenance services and it’s a hardware support business. Some of its offerings would include things like asset and desktop management that would be bundled together,” said Rob Colraine, director of infrastructure deployment and support services at IDC Canada Ltd. in Toronto. NexInnovations, formerly part of outsourcing giant EDS, will find its closest competition in the way of GE Capital, he added.

What may help the Canadian company is that it has chosen to bundle its offerings together at a discounted price, while its competitors continue to sell these types of services in slices or pieces, Colraine said.

For pricing information, visit the company’s Web site at