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Dear Privacy Officer - the Nightmare Letter

3/7/2007
Provided by: Symantec
Given the public's knowledge on the occurrence of privacy breaches brought about by reports in the media, and that in fact these may be underreported, companies should be prepared for Canadians exercising their right to inquire not only what an organization knows about them, but whether their personal information is at risk or has been exposed. Organizations would do well to be prepared for the receipt of the 'nightmare access letter' from an irate consumer who knows a little too much about privacy and information technology. This white paper provides an overview of the principles relating to safeguarding and access. In addition, it includes an example of an access letter, offered as a tool for C-level executives on the forefront of dealing with privacy breach fallout.
Complimentary
Dear Privacy Officer - the Nightmare Letter


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