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A Model for Success: Business Value of Integrated Communications Solutions

3/6/2007
Provided by: Telus
This paper outlines a model to assist organizations in assessing how well they are maximizing the potential business value of integrated communications solutions. The model is based on a major research project conducted by IDC Canada in 2006, which includes qualitative interviews, a quantitative survey and detailed analysis. The Business Value of Integrated Communications (BVIC) model is designed to be a practical tool to optimize decisions. Download this white paper now to explore best practices in three key areas of the BVIC model: solutions, operating environment, and business environment. Paper includes several useful charts and figures illustrating the model, best practices, and more.
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A Model for Success: Business Value of Integrated Communications Solutions


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